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Organizational Performance

Government professionals collaborating around conference table

Why Correspondence Management Matters More Than Most Agencies Realize

When people think about the work federal agencies do, correspondence management probably isn’t the first thing that comes to mind. But behind every congressional inquiry, leadership tasker, public information request, or executive correspondence package is a process that keeps information moving, deadlines on track, and leaders informed. When that process works well, most people never notice it. When it doesn’t, everyone notices. A missed deadline,… Read More »Why Correspondence Management Matters More Than Most Agencies Realize

TBS delivers leadership development services designed to strengthen the management, communication, and decision-making capabilities of federal personnel operating in mission-focused organizations.

Why Leadership Assessment Matters More Than Leadership Training

When organizations want to develop better leaders, the first instinct is usually to schedule training. A new supervisor gets enrolled in a leadership course. Managers attend a workshop. High-potential employees participate in a development program. Everyone leaves with new ideas, a workbook, and good intentions. Yet six months later, leaders are often facing the same challenges they had before the training. Communication issues persist. Accountability… Read More »Why Leadership Assessment Matters More Than Leadership Training