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About Us

Topsarge Business Solutions, LLC (TBS) is an Organizational Improvement, Leader Development, Training and Research firm whose clients value the importance of proven success. By delivering a complementary set of products and services, our training and development activities drive organizational change through personal growth and development of its leaders and workforce. TBS personnel are experienced in providing subject matter expertise, training, and coaching services for government clients and our past successes using our best-practice disciplines include the principles for Lean manufacturing, Six Sigma for quality, and the people-process-technology triad of Knowledge Management. TBS is a consulting firm that provides project management, professional development, and change management services to our customers in how to manage organizational change through communication, collaboration and professional development in an increasingly digital world. TBS is a uniquely qualified small business solutions provider with a reputation for quality that focuses on managing projects with pride. We use of best-practices that combine our award-winning techniques in helping organizations grow and manage change through the proper use and employment of people. Our Associates are well versed in how to manage organizational change through increasing staff productivity, service quality and delivering consistency by capitalizing on intellectual and knowledge-based assets and the power of the people that make up an organization.

Our Team

Daniel K. Elder
Managing Partner | CTO
Daniel K. Elder Topsarge Business Solutions Managing Partner | CTO
Daniel K. Elder (Dan) formed a start-up in 2008 after a 26-year career as a U.S. Army noncommissioned officer and executive leader. A 4-time Hall of Fame inductee and graduate of the Sergeants Major Academy, Dan served as the Army’s most senior enlisted logistician as the command sergeant major of the U.S. Army Material Command. He transitioned to industry first as a Consultant with Computer Sciences Corporation, and then as the Director of Business Development with McLane Advanced Technologies. In 2013 he established Topsarge Business Solutions delivering organizational and leadership development. He is responsible for growing five companies and a think tank across multiple geographic locations with a distributed workforce.
Gloria Elder
Partner | HR Director
Gloria Elder Topsarge Business Solutions Partner | HR Director
Co-owner and manger of Human Resources, Gloria provides key information, analysis, and recommendation that helps create strategic direction for the company. She establishes human resources objectives in line with organizational objectives. Supports management by providing human resources advice, counsel, and decisions; analyzes information and applications. Guides management and employee actions by researching, developing, writing, and updating policies, procedures, methods, and guidelines; communicating and enforcing organization values.
Dagney Flores
Finance & Accounting
Dagney Flores Topsarge Business Solutions Finance and Accounting

Dagney Flores, Finance & Accounting for Topsarge Business solutions. Dagney prides herself on being someone who brings resolutions and has a passion for helping others. Dagney enjoys traveling, volunteering, and exploring. She uses her cross-cultural experience in the workplace in order to provide the best options for our clients. When she is not out, Dagney enjoys reading books about development and watching Netflix. She is someone who works as hard as she plays.
Bob Sempek
Director of Business
Bob Sempek Topsarge Business Solutions Director of Business
Bob comes to TBS with an extensive background in the defense contracting industry. Working in a small business environment he has performed as a Program Manager, an on-site contract lead at an Army headquarters, an analyst in Army logistics information systems, a business developer, a capture manager, a proposal manager, and writer. He is currently serving as a policy analyst and writer for TBS. Bob is a retired Infantry and Quartermaster Corps (Logistics) Army officer. In addition to many professional training courses, he holds a Master’s of Science degree in Business Financial Management from The George Washington University and an Undergraduate Degree in Business Administration from Benedictine College in Atchison, KS. Bob is active in his professional association, currently serving as a chapter president. He is also a longtime and a current volunteer at several community and non-profit service activities.
Philip Johndrow
Director of OperationsPhil J
Philip Johndrow served more than 33 years in the United States Army, holding every noncommissioned officer leadership position culminating his career as the 1st Cavalry Division Command Sergeant Major (CSM) and the Combined Arms Center CSM. He retired from the Army in 2011 and has spent the last 8 years as the Director of Business Development with Trident University International and as a training facilitator and certified executive coach with True Growth®. He is currently serving as a Senior Mentor for the Command Sergeants Major Course and the Pre-Command Course at Ft Leavenworth, KS. Phil was awarded a Bachelors and Masters in Business Administrations Summa Cum Laude from Trident University International and was inducted into the U.S. Army Sergeants Major Academy Hall of Honor in 2016.
Evan Shiels
Research Specialist
Evan Shiels Topsarge Business Solutions Research Specialist
Evan served in the United States Army as a Combat Engineer, deploying with various units in the 1st Cavalry division in support of combat operations Iraqi Freedom, New Dawn, Enduring Freedom, as well as non-combat operations in support of humanitarian relief following hurricane Katrina in New Orleans. While serving the United States, he served in a variety of roles in support of his units at both the company and battalion level, from Communications NCO, to in theater EOCA certifier (OND). While in the military, he achieved a Bachelor of Science in Political Science with a Magna Cum Laude at Texas A&M University Central Texas, as well being invited into the Phi Alpha Theta, the American History National Honors Society. Since retirement from the Army in 2016, follow on degrees including a Master of Arts in both Political Science as well as a Master’s in History were completed in 2016 and 2018 respectfully have. He joins TBS to provide research assistance to senior partners with the firm, as well as to provide recent military operation specialty support in regard to the knowledge of tactical level leadership in the United States Army.
Robin Beth
ITSD Project Manager
Robin Beth ITSD Project Manager for Topsarge Business Solutions
Robin Beth comes to TBS with an extensive background in defense contracting working in small and large business environments. A value-optimizing leader in the government services industry, she brings to TBS nearly three decades of experience in project management and systems development. During her career, Robin served as the VP of Operations overseeing a company operating portfolio of contracts, and providing leadership to more than 850 employees located in 30 states and Puerto Rico. She was a project manager in systems development designing, developing and sustaining automated logistics systems. Robin earned her Bachelor’s degree in communications from La Salle College. She has also completed professional development training towards earning her project management professional credential.
Laura Schmitz
Data Coordinator
Laura Schmitz Topsarge Business Solutions Data Coordinator
Laura Schmitz serves as Topsarge Business Solutions resident data analyst and consultant for all things data-related. She has achieved her Bachelor’s in Business Administration from Texas A&M University and is both CPCM and SCIP certified. She has worked as a business and data analyst for the last fifteen years for such companies as the McLane Company, as well as Aramco.
Kaitlyn Kasner
Admin Assistant
Kaitlyn Kasner Topsarge Business Solutions Admin Assistant
Kaitlyn is the Admissions Assistant, Primary contact for all TBS and MilMedia employees, and is responsible for scheduling, managing, gathering data, event planning, assisting with all company contracts, and employee documents. Kaitlyn is pursuing a degree in Nursing at Temple College in hopes of working in dermatology as she has a strong passion for helping others and their health. Kaitlyn’s hobbies include hiking, working out, learning, watching true crime documentaries, and grabbing smoothies.
Jessica Terry
Director of Digital Operations
Jessica is a results-oriented, technically proficient full-stack web developer and network systems administrator. She is passionate about creating, designing, and developing web applications. She has completed certification programs in Full-Stack Web Development and Network Systems Administration. She has earned a Bachelor of Science in Computer Information Systems with a concentration in software development at Texas A&M – Central Texas. A U.S. Army Veteran, who enjoys spending time outdoors with her daughter, son, and husband. She is currently the Director of Digital Operations and is responsible for internal and external digital media development.

Milton Conley
Lead Web Designer
Milton Conley milMedia Lead Web Designer
Milton is a web designer and full stack developer that specializes in the creation, and design of unique web applications. Milton has studied Mass Communication with a focus in Public Relations at Texas State University, Computer Science at Central Texas College, and received a Certification in Software Development at Southern Careers Institute. He is also proficient in many other areas of media such as Video Directing and Production, Voice Broadcasting, Music Production, screenwriting, and Songwriting.
Samantha Shepherd
Marketing & Sales
Samantha Shepherd Topsarge Business Solutions Marketing & Sales
Samantha is a Bachelor of Science graduate of the University of Texas at Arlington. There she studied Criminal Psychology, Forensic Science, and the Liberal Arts of Dance and Theatrical Performance. She has been a dance teacher for years and has a strong passion for connecting with others and learning how to reach people in different ways. She is moving into our marketing and sales division after a wonderful stint working as an Event Planner and Social Media Specialist at Corkys Wine and Beer and Tour Temple. She loves volunteer work, spending time with her husband, live music, singing, dancing, and enjoying live comedy.

Our locations

Servicing Ft Hood and Bell County

Corporate Headquarters:
18 S Main St Suite 601,
Temple, TX 76501
(254) 853-4410