In today’s ultra-competitive work atmosphere, professionals must have great decision-making skills. Coupled with this, the ability to solve complex problems, extract solutions and simplify them is key in the modern business climate.
Because these are continuously evolving skillsets, various tools and resources are available to sharpen PROBLEM-SOLVING SKILLS. Another key aspect is how you think and reason. For this, CRITICAL THINKING AND REASONING is an area where employees need to have adequate exposure.
We use multi-source feedback 360-degree assessment tools that provide individuals with straightforward, practical feedback on job-related skills necessary for effectiveness in a management role. Our products simplicity also makes it an ideal first step for organizations that are new to the 360-degree assessment process.
SKILLSCOPE
Our surveys can be used with supervisors and managers, as well as individual contributors. It is designed to be easy to complete and simple to interpret. Participants and raters complete a 98-item checklist organized into fifteen competencies, using a strength/development need format, rather than a numerical rating scale. Skillscope presents feedback data in a straightforward, graphic format. The assessment is based on research designed to capture managers’ work as it really is.
Our 360-degree assessment is designed to be easy to complete and simple to interpret. Participants and raters complete a 98-item checklist organized into fifteen competencies, using a strength/development need format, rather than a numerical rating scale. Skillscope presents feedback data in a straightforward, highly visual format.
INTERNAL CUSTOMER SERVICE TRAINING & ASSESSMENT
The Internal Customer Service Assessment illustrates the real differences between internal and external service and is designed to help internal service providers evaluate how well they are practicing the behaviors that constitute excellent internal service.
INTERPERSONAL INFLUENCE INVENTORY
Do the people in your organization know how they “come across” to others? Help them to become more effective communicators, and show them how to use their influence wisely with the Interpersonal Influence Inventory.
PROJECT LEADERSHIP ASSESSMENT
The Project Leadership Assessment is an innovative learning instrument that focuses on the necessary “people skills” by evaluating behavior in five vital skill areas.
EMOTIONAL INTELLIGENCE STYLE PROFILE
Emotional Intelligence refers to the complex mix of social and interpersonal behaviors. Use this assessment to diagnose these social skills.
PERFORMANCE MANAGEMENT THROUGH 5 KEY CONVERSATIONS
Performance Management Through 5 Key Conversations is designed to help managers identify their skill level in engaging employees in 5 key types of performance-related conversations.
INTUITIVE DECISION-MAKING PROFILE
Give your participants a key competitive advantage with the Intuitive Decision-Making Profile (IDMP). This assessment helps individuals learn to make complex decisions by putting their “database” of real-world knowledge and experience to work using their intuition.