SPECIALIZED KNOWLEDGE AND EXPERTISE

Behavioral Science Investigation

As a small business providing subject matter experts (SMEs) to behavioral science investigations in research and development, our main role is to offer specialized knowledge and expertise to support the research and development efforts of our clients. We focus on behavioral science, which involves understanding human behavior, cognition, and decision-making processes.

Providing Expertise

As SMEs, we possess in-depth knowledge and experience in the field of behavioral science. We work closely with research teams and R&D departments to offer insights and guidance on designing experiments, formulating research questions, and selecting appropriate methodologies for studying human behavior.

Designing Research Studies

We collaborate with our clients to design research studies that investigate specific behavioral phenomena or address particular challenges. This may involve creating surveys, conducting experiments, or analyzing existing data to gain a deeper understanding of human behavior in various contexts.

Data Analysis & Interpretation

Our role extends to analyzing the data collected during the research phase. We employ statistical methods and behavioral analysis techniques to interpret the findings and draw meaningful conclusions from the data.

Developing Interventions

Based on the research outcomes, we assist in developing behavioral interventions and strategies aimed at influencing human behavior positively. These interventions may be relevant in areas such as public health, education, marketing, or organizational behavior.

Advisory Services

Throughout the research and development process, we provide ongoing advisory services to our clients. We offer expert opinions, address concerns, and provide recommendations based on our behavioral science expertise.

Keeping Abreast of Latest Research

As SMEs, we stay up-to-date with the latest advancements and research in the field of behavioral science for the uniformed servicese. This ensures that the strategies and interventions we propose are based on the most current and relevant knowledge available.

Collaboration with Multidisciplinary Teams

In research and development settings, we often collaborate with multidisciplinary teams, including psychologists, sociologists, data scientists, and engineers. Our role is to bridge the gap between behavioral science and other relevant fields, fostering a comprehensive approach to problem-solving. We are creators of innovative community science that involves the community being studied through public particpation in scientific research.

Adhering to Ethical Standards

As responsible SMEs, we adhere to strict ethical standards in conducting research, ensuring participant privacy and informed consent, and maintaining the integrity of the research process.

ICF International, Inc., Reston, VA – Subject Matter Expert for Situational Judgement Testing (SJT)

TBS personnel provided direct support to assist ICF in developing scenarios and response options for the govrenment client in regard to thinking in time assessment. With the client, we helped identify the seven components that make up thinking in time: analogical reasoning, experiential reflection, framing causal chains, trend analysis, historical perspective taking, foreknowledge and forecasting. The assessment will include situational judgement test items for each of these seven components, in which soldiers are presented with a scenario and a series of five responses and asked to select the most effective response and the least effective response. TBS asssited by developing challenging situations that officers at the O3-O6 level might face and developing plausible responses to the scenario. Our objective was to deliver 2 or more scenarios with responses per facet to the client.

Presidential US Ability One Commission, Washington DC - Policy and Programs Support Services

US Army, Fort Leavenworth, KS - Knowledge and Data Management Consulting

TBS provided autonomous support to executives and management in creating a culture of change. A subject matter expert on how best to create, organize, apply and transfer both tacit and explicit knowledge using a variety of methods such as Lean and Six Sigma techniques and by championing a series of best practice approaches. We led evaluation and analysis, providing change management recommendations and technology implementation advice, strategy development, coaching, and developing ways for improved operations. Created the strategy to establish the first Knowledge Management cell at a US Army Corps and was responsible for the development of internal processes required to activate and employ that new capability. Developed solutions for the customer in how to use technologies and collaborative solutions, including identifying best practices using networked enterprise platforms and software tools. Experienced in developing and using online communities and portals and facilitation skills to monitor continuous improvement across the organization using face-to-face and asynchronous techniques.

US Army Research Institute, Fort Belvoir, VA – Leadership Studies and Research

A five year multi-year, multi-domain cooperative agreement was awarded in 2019 that outlined a research plan involving ARI’s NCO Leader Development Research Team at the Fort Cavazos Research Unit and Topsarge Business Solutions. This innovation brought together the hypothesis of an Army research investigation team with their community of interest that progressed to a series of multi-modality participatory action research which involved the community joining in research partnerships with scientists. It also allowed ARI to work together with TBS in a way that wasn’t possible with a traditional contract or grant. To function, investigators used the experience of elite community experts to provide context and to co-create protocols that would result in contributory activities by stakeholders of subcommunities within the operational and institutional segments of the larger community.

Texas Military Forces, Austin, TX - Customer Service Survey

TBS provided business process improvement services to the Texas Military Forces at Camp Mabry in Austin, TX to observe, record and report on the staff Operations using our best-practice. Our observations team evaluated staff-guest interactions, reported on guest experiences on how well they were serviced, as well as their reaction to the customer service of staff members. This process was managed and monitored by the TBS PM to ensure timelines were met and that TBS associates used our standard procedures to ensure compliance. Upon conclusion of observations TBS analyzed results and created a final report highlighting the guest experiences. Upon conclusion of the end results, a training plan was constructed around the report findings.