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Knowledge Management

Federal training and workforce development session supported by Topsarge Business Solutions

How Topsarge Business Solutions Supports Federal Agencies Through Advisory and Assistance Services

Federal agencies operate in environments where mission requirements can change quickly, timelines are tight, and experienced support matters. That’s why agencies partner with companies that can provide specialized expertise, operational insight, and workforce support exactly when it’s needed. At Topsarge Business Solutions, we provide Advisory and Assistance Services (A&AS) that help agencies strengthen operations, improve readiness, and support mission-critical objectives. As a Service-Disabled Veteran-Owned Small… Read More »How Topsarge Business Solutions Supports Federal Agencies Through Advisory and Assistance Services

Survey and Assessment Interpretation

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Using a Coach with 360° Data I believe that a participant is not likely to interpret 360 results in a meaningful, constructive, and proactive way without the help of a coach. -SANDRA MASHIHI, Interpreting 360-Feedback Results: Who Should Do It?, Envisia Learning Taking part in personal assessments, surveys and using 360-degree multi-source feedback are all very important tools for a manager and leader to use in… Read More »Survey and Assessment Interpretation

Dan Elder, Executive Coach

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Dan Elder is a leadership coach, management consultant, and change agent who has coached and mentored hundreds of leaders at all levels. A retired Command Sergeant Major with more than 26-years serving soldiers and their families, he has deployments to Bosnia-Herzegovina and Iraq, Dan is an author, editor or reviewer on a number of soldier-related books and articles and a member of the International Coaching Federation.… Read More »Dan Elder, Executive Coach

360-degree assessments for Killeen, Temple & Waco

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We use multi-source feedback 360-degree assessment tools that provide individuals with straightforward, practical feedback on job-related skills necessary for effectiveness in a management role. Our products simplicity also makes it an ideal first step for organizations that are new to the 360-degree assessment process. Our surveys can be used with supervisors and managers, as well as individual contributors. It is designed to be easy to complete and simple… Read More »360-degree assessments for Killeen, Temple & Waco

Unit Cycle dictates knowledge management posture

Where your unit is in the Army Forces Generation cycle dictates how it approaches knowledge management activities. For example, when you begin a cycle, usually at the conclusion of an operation or deployment, knowledge workers gather observations and best practices, archive and catalog good ideas and best practices, and finally improve processes that did not work so well. As equipment and people are reset, new… Read More »Unit Cycle dictates knowledge management posture

Plotting the Ability to Collaborate

I was recently reading a blog post “A Practical Guide To Collaboration” on Federal Computer Week by Steve Kelman who was quoting from a recent book called “Collaboration: How Leaders Avoid the Traps, Create Unity, and Reap Big Results” by Haas School of Business professor Morten Hansen of UC Berkley, who shares his 20-years experience researching how companies collaborate . The commentary was not a… Read More »Plotting the Ability to Collaborate

Topsarge Capabilities Word Cloud

I got his idea from my pal Joe Pearson, a Senior Forums Facilitator supporting the Department of Defense out of Austin, TX. Here is a Wordle Tag Cloud based on keywords prevalent in my LinkedIn Profile. The more often a word is mentioned, the larger the font is. You can use Wordle to build a tag cloud for any topic, like a book report, a… Read More »Topsarge Capabilities Word Cloud

Maturing Businesses use of Social Media

As a knowledge management professional I am often reviewing an organization against a maturity model (KMMM), it is a tool to learn how groups improve. Applying social media tools in marketing efforts can also be modeled, something that has been talked about for a few years, like CRM Magazine’s June 2009 article Social Media Maturity Model: 30 Posts, 30 People, 30 Days. John Hernandez VP… Read More »Maturing Businesses use of Social Media