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case study from an AbilityOne Commission contractor

Case Study – Strengthening a Federal Agency’s Internal Operations

Under the delivery order from a small federal agency, Topsarge Business Solutions initially assessed, standardized, updated (per the customer’s directions) the existing policy and procedure library and concurrently developed several brand-new staff publications directed by the customer. Over 30 policy and procedure publications affecting the Agency staff and its two partner organizations were included in this effort by Topsarge. Seeing our proficiency and success, the… Read More »Case Study – Strengthening a Federal Agency’s Internal Operations

Organizational Development through Training

Develop your staff through Training Let us help you train and develop your workforce and emerging leaders through Organizational Development via one of our existing corporate training programs, or we can create customized training modules that meet your needs. Whether you are looking to improve team building, customer service, increase sales, communication skills, reduce conflict or build better leaders, Topsarge Business Solutions (TBS) has a… Read More »Organizational Development through Training

Situational Leadership

Situational leadership is a leadership style that has been developed and studied by Kenneth Blanchard and Paul Hersey. Situational leadership refers to when the leader or manager of an organization must adjust his style to fit the development level of the followers he is trying to influence. Leadership Behaviors are easy to understand, though perhaps requiring effort to perform consistently. Behavior change gives every leader a path forward to increasing… Read More »Situational Leadership

How to Create SMART Actionable Goals

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What are SMART Goals? They are statements of the important results you are working to accomplish. A SMART goal is designed in a way to foster clear and mutual understanding of what constitutes expected levels of performance and successful professional development. Coaches use goal setting as a technique to help their clients focus on change in self and in an organization, and is often used… Read More »How to Create SMART Actionable Goals

Survey and Assessment Interpretation

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Using a Coach with 360° Data I believe that a participant is not likely to interpret 360 results in a meaningful, constructive, and proactive way without the help of a coach. -SANDRA MASHIHI, Interpreting 360-Feedback Results: Who Should Do It?, Envisia Learning Taking part in personal assessments, surveys and using 360-degree multi-source feedback are all very important tools for a manager and leader to use in… Read More »Survey and Assessment Interpretation

Introduction to Professional Coaching

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What is coaching? In this video, the International Coach Federation (ICF) offers an introduction to professional coaching and explains the benefits of partnering with a coach to achieve your goals. What is Coaching? from ICF Headquarters on Vimeo.

See Some of Our Coaching Successes

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Topsarge Business Solutions LLC (TBS) is an experienced leadership development firm that uses both the principles and applications that authentic leadership is broadening and educational. Our overall objectives are to guide our client’s employees to better understand the principles and benefits of authentic leadership and to create an environment of self-discovery, growth, and leadership development through coaching and mentoring. We do that with experienced senior leaders,… Read More »See Some of Our Coaching Successes

What is Professional Coaching like?

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Sometimes a client is considering professional business coaching, but they don’t know what coaching session would be like. This is a short tutorial that we created to summarize some of the things we do with our clients. What is a Coaching Session Like? TBS Coaches work with our clients to focus on personal growth and development or organizational change. During coaching, the client and the coach assess… Read More »What is Professional Coaching like?

Coaching Markers by Professionals

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At TBS, our personnel follows the Professional Certified Coach Markers, as established by the International Coach Federation. These are the competencies that are exhibited throughout each coaching conversation by our personnel: ➢ Competency 1: Ethics and Standards ➢ Competency 2: Creating the Coaching Agreement ➢ Competency 3: Creating Trust and Intimacy ➢ Competency 4: Coaching Presence ➢ Competency 5: Active Listening ➢ Competency 6: Powerful… Read More »Coaching Markers by Professionals